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Hotjar

Heatmaps & Session ReplayAnalyticsOfficial Site

Hotjar is a comprehensive analytics and feedback tool that helps website owners understand user behavior. This script integrates Hotjar's tracking capabilities into a website, allowing it to collect data such as mouse movements, clicks, scrolls, and form interactions. It captures session recordings to visualize user journeys, generates heatmaps to show where users focus their attention, and enables the deployment of feedback polls and surveys to gather qualitative insights directly from users. It operates by injecting its own JavaScript code into the webpage, which then observes and records user interactions, sending this data back to Hotjar's servers for processing and visualization. The script is designed to load asynchronously to minimize its impact on page load performance. This data helps website owners identify usability issues, optimize conversion funnels, and improve overall user experience.

Capabilities

This script enables website owners to gain deep insights into how users interact with their sites. Key features include the ability to generate heatmaps (click, move, scroll) that visually represent user engagement patterns, record full user sessions to replay and understand specific user journeys, and deploy instant feedback polls or comprehensive surveys to gather direct user opinions. It also supports conversion funnels and form analytics to pinpoint areas of friction. These tools help identify usability issues, optimize conversion funnels, and validate design changes by providing both quantitative and qualitative data on user behavior.

  • Heatmaps
  • Session Recording
  • Surveys
  • Feedback Polls
  • User Behavior Analytics
  • Conversion Optimization
  • Form Analytics

Digital Footprint

Known Cookies

_hjSession_*
Stores current session data and user session information, refreshed on activity. • 30 minutes
_hjSessionUser_*
Stores a unique user identifier and the number of sessions for that user. • 1 year
_hjFirstSeen
Marks the first time a user landed on any page where Hotjar is enabled. • 365 days
_hjIncludedInSessionSample
A boolean cookie that indicates whether this visitor is included in the data sample for session recordings. • 2 minutes
_hjIncludedInPageviewSample
A boolean cookie that indicates whether this visitor is included in the data sample for pageview tracking. • 2 minutes
_hjAbsoluteSessionInProgress
A boolean cookie set to mark the first session of a user. • 30 minutes
_hjViewportId
Stores a unique ID for the viewport to record user actions within it. • 1 year
_hjDonePolls
Set once a visitor completes a poll. • 365 days
_hjMinimizedPolls
Set once a visitor minimizes a poll widget. • 365 days
_hjShownFeedbackMessage
Set when a visitor minimizes or completes Incoming Feedback. • 365 days
_hjClosedSurveyInvites
Set when a visitor dismisses a survey invite. • 365 days
_hjRecordingLastActivity
Used to track the last activity of a user during a recording session. • Session

Endpoints

  • *.hotjar.com
  • *.hotjar.io

Security Incidents & Vulnerabilities

No known historical CVEs or supply chain attacks found for these specific resources.