CellWall Logo

Frame Modern.1f3b54fe

Intercom

Customer Support
monitor Exposure
v2391cee7
A script that provides a comprehensive customer messaging platform, including live chat, in-app messages, and a help center, to facilitate communication and support between businesses and their users.
10M+ sites
Updated 7/22/2026
https://js.intercomcdn.com/frame-modern.1f3b54fe.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

166.05 KB

Download size

Load Time

153.02ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v2391Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v2391cee7Latest
Span: 1 day
Score: 85
Size: 166.05 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-device-id-*9 months
Stores a unique identifier for the user's device, enabling consistent identification across sessions.
intercom-session-*Session
Tracks the current user's session state and activity within the Intercom widget.
intercom-id-*9 months
Identifies the user across multiple sessions, linking their activity and conversations.

Local Storage

intercom-state
Stores the current state and configuration of the Intercom Messenger widget, such as its visibility and active conversation.
intercom-id
Stores the unique Intercom user ID for persistent identification.
intercom-chat-session
Stores data related to the ongoing chat session, like messages and agent information.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size166.05 KB
Load Time153.02ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
3
Is Mirror
No
Network Requests
0
Resource Hash
2391cee7347207daca5d034ee3953ae7621a6ecf529ef2a58af9e6d1b853e44a

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script initializes and manages the Intercom Messenger widget on a website. Upon loading, it injects an iframe into the page, which hosts the interactive chat interface. It collects user interaction data, such as page views, events, and user properties, to enable personalized communication and support. The script facilitates real-time live chat conversations, delivers targeted in-app messages, and provides access to a self-service help center directly within the user interface. It persistently identifies users and their devices to maintain conversation history and preferences across sessions and page loads. Intercom's script is crucial for businesses aiming to enhance customer engagement, provide instant support, and onboard users effectively through contextual messaging. It operates by sending data securely to Intercom's cloud-based platform for processing and storage, allowing agents to respond to queries and manage customer relationships.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Help Center Integration
  • User Segmentation
  • Customer Support
  • Personalized Communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation