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Vendor Modern.146a3fe1

Intercom

Customer Support
monitor Exposure
vf4cbd06a
An essential script for loading Intercom's customer messaging platform, enabling live chat, in-app messages, and help center functionalities.
10M+ sites
Updated 7/26/2026
https://js.intercomcdn.com/vendor-modern.146a3fe1.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

91.24 KB

Download size

Load Time

98.89ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vf4cbNormalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vf4cbd06aLatest
Span: 12 days
Score: 85
Size: 91.24 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*9 months
Used to maintain the user's chat session and track their activity on the website.
intercom-id-*9 months
Identifies a unique user across multiple sessions and devices.
__lc_cid1 year
Live Chat cookie used to identify a returning visitor.

Local Storage

intercom-state
Stores the current state of the Intercom messenger widget, such as open/closed status.
intercom-events
Caches recent user events for analytics and message targeting.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size91.24 KB
Load Time98.89ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
69
Is Mirror
No
Network Requests
0
Resource Hash
f4cbd06a9a847cc3c2c5413a9be383a5ab66f204deaa077504d8f6421de148cc

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script initializes and manages the core functionalities of the Intercom platform on a website. It injects the necessary user interface components for live chat widgets, in-app messaging prompts, and access to a self-service help center. It also establishes a persistent connection with Intercom's backend servers to facilitate real-time communication between website visitors and support agents. The script tracks user interactions, page views, and other relevant data to build comprehensive customer profiles, allowing businesses to personalize communication and provide contextual support. It handles session management, user identification, and the delivery of targeted messages based on user behavior and segmentation rules configured in the Intercom admin panel. The script typically loads asynchronously to avoid blocking the main content rendering and communicates with Intercom's global CDN and API endpoints to retrieve chat history, send messages, and update user data. It might also leverage browser storage (cookies and local storage) to maintain user sessions, remember preferences, and ensure a continuous customer experience across multiple visits.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Help Center
  • Customer Profiles
  • User Segmentation
  • Real-time Support
  • Support Automation

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation