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Frame Modern.4953ad23

Intercom

Live Chat
monitor Exposure
v6d536fd8
A JavaScript library that powers the Intercom messenger widget, enabling live chat, in-app messaging, and customer support features on websites.
10M+ sites
Updated 8/31/2026
https://js.intercomcdn.com/frame-modern.4953ad23.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

181.90 KB

Download size

Load Time

109.67ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v6d53Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v6d536fd8Latest
Span: 2 days
Score: 85
Size: 181.90 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to uniquely identify a user across sessions and devices.
intercom-session-*7 days
Used to track the current user session and state within the Intercom messenger.
intercom.browser.versionSession
Stores the user's browser version for messenger compatibility.

Local Storage

intercom-messenger-state
Stores the last known state of the messenger widget (e.g., open/closed, conversation history).
intercom-cached-user-data
Caches user-specific data for faster loading and personalization.
intercom-app-settings
Stores application-specific settings for the messenger.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size181.90 KB
Load Time109.67ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
6
Is Mirror
No
Network Requests
0
Resource Hash
6d536fd8b5a9d9fa7828530dea9e4c5bb549be4771043569e4f49f375d3e38be

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom messenger, responsible for rendering and managing the interactive chat widget on a website. It facilitates real-time communication between website visitors/users and the business's support or sales teams. The script handles the display of chat conversations, help articles, product tours, and targeted messages, adapting its appearance and functionality based on user interactions and predefined business rules. It operates by communicating with Intercom's backend services to send and receive messages, fetch user data, and update the widget state, providing a seamless customer engagement experience. It often collects information about user behavior and session details to personalize interactions and improve customer support efficiency.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Customer Support Widget
  • Help Center Integration
  • User Engagement
  • Targeted Messages
  • Real-time Communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation