CellWall Logo

Frame Modern.Edc9cb57

Intercom

Customer Support
monitor Exposure
v5797abfe
A script that enables customer messaging, live chat, and engagement features on a website, allowing direct communication with visitors and users.
10M+ sites
Updated 9/20/2026
https://js.intercomcdn.com/frame-modern.edc9cb57.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

186.22 KB

Download size

Load Time

97.12ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v5797Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v5797abfeLatest
Span: 3 days
Score: 85
Size: 186.22 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Identifies the user for consistent experience across sessions.
intercom-session-*7 days
Maintains the user's current session state.
intercom-browser-id-*9 months
Identifies the user's browser for tracking purposes.
_intercom_legacy_session_id7 days
Legacy cookie for session identification.
_intercom_session_id7 days
Current cookie for session identification.

Local Storage

intercom-app-id
Stores the Intercom application ID for the current website.
intercom-id-*
Persistently stores the user's unique ID for Intercom.
intercom-cache-*
Stores cached data for the Intercom widget to improve performance.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size186.22 KB
Load Time97.12ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
11
Is Mirror
No
Network Requests
0
Resource Hash
5797abfe79e2772f0f98bf9645e8cbb94e23ee97ee22a335b6668df1e9cbc080

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is an integral part of the Intercom platform, designed to facilitate direct communication between website visitors/users and the website's support or sales team. When loaded, it typically renders a chat widget on the webpage, allowing users to initiate conversations, access help articles, or receive targeted messages. It tracks user interactions within the widget and sends data to Intercom's servers to manage conversations, segment users, and deliver personalized experiences. It handles the display and functionality of various Intercom features, including live chat, in-app messages, and product tours. It establishes a persistent connection with the Intercom backend to deliver real-time chat messages and updates. The script also collects information about user sessions, browser details, and potentially user identity (if logged in or previously identified) to maintain conversation history and personalize interactions. It ensures that the chat widget and its associated features operate smoothly and efficiently on the client side.

Key Features

Core functionalities and capabilities of this resource

  • Live chat
  • In-app messaging
  • Customer support
  • Help center integration
  • User segmentation
  • Real-time communication
  • Product tours

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation