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Frame Modern.45c8cbfc

Intercom

Customer Support
monitor Exposure
v64eb6514
A customer messaging platform script that enables real-time chat, in-app messages, and customer support functionalities on websites.
10M+ sites
Updated 7/13/2026
https://js.intercomcdn.com/frame-modern.45c8cbfc.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

165.43 KB

Download size

Load Time

107.77ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v64ebNormalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v64eb6514Latest
Span: 3 days
Score: 85
Size: 165.43 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to identify a unique visitor across sessions and store their user ID.
intercom-session-*7 days
Used to maintain the current user session for the Intercom messenger.
intercom-state-*Session
Used to store the state of the Intercom messenger, such as whether it's open or closed.

Local Storage

intercom-cached-user-*
Stores cached user information to quickly load the messenger and user context.
intercom-messenger-state-*
Persists the messenger's UI state and settings across page loads.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size165.43 KB
Load Time107.77ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
31
Is Mirror
No
Network Requests
0
Resource Hash
64eb651477e23aacea6e0710bb25b3198cac310ec42039203d47f78879f350cf

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is part of the Intercom customer messaging platform, designed to facilitate direct communication between website visitors/users and the website's support or sales teams. When loaded, it typically initializes and displays a chat widget or messenger icon on the website, allowing users to start conversations, access help articles, or receive targeted messages. It operates by establishing a persistent connection, often via WebSockets, to Intercom's servers, enabling real-time message exchange. The script collects user interaction data within the widget, such as messages sent, articles viewed, and chat session state, to provide a seamless customer experience and help businesses understand user needs. It manages the state of the messenger, ensuring conversations persist across page loads and user sessions.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-App Messaging
  • Customer Support
  • User Engagement
  • Help Center Integration
  • Real-time Communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation