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Frame Modern.D0685c9e

Intercom

Customer Support
monitor Exposure
vbb8fba62
A script that powers the Intercom chat messenger, enabling real-time customer support, in-app messaging, and user engagement features on websites.
10M+ sites
Updated 9/11/2026
https://js.intercomcdn.com/frame-modern.d0685c9e.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

185.19 KB

Download size

Load Time

105.21ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vbb8fNormalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vbb8fba62Latest
Span: 1 day
Score: 85
Size: 185.19 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Stores a unique identifier for the user to maintain persistent chat sessions and identify them across visits.
intercom-session-*7 days
Tracks the current user's session within the Intercom messenger for ongoing conversations and real-time updates.
intercom.intercom.ioSession
May be used for various session management or authentication purposes related to the Intercom service.

Local Storage

intercom-chat-history
Stores the local chat history to provide a seamless experience if the user navigates away and returns.
intercom-unread-count
Stores the count of unread messages for the current user to display notifications.
intercom-*-
Wildcard for various Intercom-related keys that store chat state, user preferences, and widget configuration data.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size185.19 KB
Load Time105.21ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
2
Is Mirror
No
Network Requests
0
Resource Hash
bb8fba62d3f37dffe22dc36bcfb5c467376647e008df4ab84114d1b7a30eec3c

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script initializes and renders the Intercom messenger widget on a website. It allows visitors and logged-in users to engage in real-time conversations with customer support, access self-service articles, and receive targeted in-app messages or announcements. The script captures user interaction data within the chat interface and across the website to provide context to support agents, personalize communications, and enable analytics on user behavior and engagement. This data helps businesses understand user needs, deliver proactive support, and manage customer relationships effectively, ensuring persistent chat sessions and user identities across various page views and visits.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-App Messaging
  • Customer Support
  • User Engagement
  • Contextual Data Collection
  • Self-Service Support
  • Customer Relationship Management

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation