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Frame Modern.27eb7c1e

Intercom

Live Chat
monitor Exposure
v4b175a31
A library that powers the user interface and real-time communication functionalities for Intercom's customer messaging platform.
10M+ sites
Updated 7/6/2026
https://js.intercomcdn.com/frame-modern.27eb7c1e.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

200.32 KB

Download size

Load Time

106.62ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v4b17Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v4b175a31Latest
Span: 1 day
Score: 85
Size: 200.32 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to identify a unique visitor across sessions and store user ID. The asterisk denotes a dynamic suffix.
intercom-session-*7 days
Used to track the current user session and identify active conversations. The asterisk denotes a dynamic suffix.
intercom-device-id-*9 months
Used to identify the device a user is on. The asterisk denotes a dynamic suffix.

Local Storage

intercom-state
Stores the state of the Intercom Messenger widget, such as whether it's open or closed, and previous conversation data.
intercom-data
Caches user data and settings for the Intercom Messenger.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size200.32 KB
Load Time106.62ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
3
Is Mirror
No
Network Requests
0
Resource Hash
4b175a31896268e3e042d1939e0999b999ccc8d0de7b6b2b4b38e424e66b511c

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom Messenger, responsible for rendering the chat widget, managing real-time conversations, and handling user interactions within the chat interface. It establishes a connection to Intercom's backend services, allowing website visitors to engage in live chats with support agents, access help articles, and receive targeted messages from the website owner. It dynamically loads and manages other Intercom modules as needed. The script operates by injecting the Intercom chat widget into the host website's DOM. It listens for user events, sends messages to the Intercom platform, and updates the chat interface with new messages and agent responses. It handles session management, user identification, and ensures persistent communication across page navigations.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat Widget
  • Real-time Messaging
  • Help Center Integration
  • User Identification
  • Session Management
  • Proactive Messaging
  • In-app Messaging

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation