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Frame Modern.E38d2682

Intercom

Live Chat
monitor Exposure
v5717601d
A library for embedding and managing customer messaging, live chat, and support functionalities on a website.
10M+ sites
Updated 8/24/2026
https://js.intercomcdn.com/frame-modern.e38d2682.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

181.84 KB

Download size

Load Time

137.03ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v5717Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v5717601dLatest
Span: 3 days
Score: 85
Size: 181.84 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days
Used to maintain the current user session within the Intercom messenger, distinguishing individual user sessions.
intercom-id-*9 months
Used to uniquely identify a user across sessions and devices, allowing for persistent conversation history.
intercom-device-id-*9 months
Used to identify the specific device a user is interacting from, aiding in analytics and session management.

Local Storage

intercom-state
Stores the current state of the Intercom messenger UI, such as its open/closed status or active conversation.
intercom-data
Caches user-specific data and preferences for faster loading and personalization of the messenger.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size181.84 KB
Load Time137.03ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
15
Is Mirror
No
Network Requests
0
Resource Hash
5717601d66bd5d4dde5aeb25683f0055d0d3e6c6d93864fcd4e6ae48b2a7ba20

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom platform, responsible for embedding the Intercom Messenger widget directly onto a webpage. It loads the necessary framework and assets to enable real-time communication features, including live chat, in-app messages, and access to a self-serve help center. The script manages user interactions with the messenger, sends data to the Intercom backend for conversation handling, and retrieves updates to display messages and support content. It helps in identifying and authenticating users, ensuring conversations are personalized and persistent across sessions. The script also facilitates the collection of user attributes and event data, which can be used to segment users, trigger targeted messages, and provide context to support agents. It ensures the messenger's functionality, responsiveness, and integration with the host website's user experience.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • Customer Support Widget
  • In-App Messaging
  • User Engagement
  • Help Center Integration
  • Real-time Communication
  • User Segmentation

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation