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Frame Modern.F947c68a

Intercom

Live Chat
monitor Exposure
vb1fc5073
A JavaScript library that powers Intercom's in-app messenger, enabling live chat, targeted messaging, and customer support features on websites.
10M+ sites
Updated 7/14/2026
https://js.intercomcdn.com/frame-modern.f947c68a.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

165.49 KB

Download size

Load Time

106.02ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vb1fcNormalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vb1fc5073Latest
Span: 1 day
Score: 85
Size: 165.49 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days
Stores a unique session ID for the user to maintain chat state across page loads and track user interactions within a session.
intercom-id-*9 months
Used to uniquely identify a user across sessions and devices, allowing for persistent chat history and personalized experiences.
intercom-device-id-*9 months
Identifies the user's device, helping to maintain session continuity and prevent issues when a user switches between browser tabs or reloads a page.

Local Storage

intercom-state
Stores the state of the Intercom chat widget, such as whether it's open or closed, and other UI preferences.
intercom-last-activity
Records the timestamp of the user's last activity within the Intercom messenger to manage session timeouts and presence.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size165.49 KB
Load Time106.02ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
6
Is Mirror
No
Network Requests
0
Resource Hash
b1fc5073d06587b19f78322e4278cf0f5969f8e5ac897a95de0b6a6d88f25019

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is the core component of the Intercom messenger widget, responsible for initializing and rendering the chat interface on a website. It establishes a connection with Intercom's backend services, allowing real-time communication between website visitors and support agents or automated bots. The script handles user interactions within the widget, such as sending messages, viewing help articles, and managing conversations. It also collects data necessary for personalizing the user experience, delivering targeted messages, and tracking engagement with the widget and its content. This data can include user IDs, session information, and interaction events. Intercom operates as a comprehensive customer messaging platform, and this script ensures the seamless integration of its various functionalities, including live chat, automated messages, and a self-serve help center, directly into the host website's user interface. It works by embedding a small, customizable widget that users can interact with to initiate conversations or access support resources.

Key Features

Core functionalities and capabilities of this resource

  • Live chat
  • In-app messaging
  • Customer support widget
  • User engagement
  • Automated messages
  • Help center integration
  • Real-time communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation