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Frame Modern.E2a0fb18

Intercom

Customer Support
monitor Exposure
v64167ca4
A JavaScript library that provides a comprehensive platform for customer messaging, live chat, and in-app support, enabling real-time communication between businesses and their users.
10M+ sites
Updated 8/29/2026
https://js.intercomcdn.com/frame-modern.e2a0fb18.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

181.95 KB

Download size

Load Time

104.75ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v6416Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v64167ca4Latest
Span: 1 day
Score: 85
Size: 181.95 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days
Used to identify a user's session and maintain chat state across page loads.
intercom-id-*9 months
Used to identify a unique user across sessions and devices.
intercom-device-id-*9 months
Used to identify a unique device for a user.
_gcl_au3 months
Used by Google AdSense to experiment with advertising efficiency across websites.

Local Storage

intercom-state
Stores the state of the Intercom messenger widget, such as whether it's open or closed, and conversation history. Also used for storing user attributes.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size181.95 KB
Load Time104.75ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
2
Is Mirror
No
Network Requests
0
Resource Hash
64167ca4886368beb6920a3a427746d2a95600f9b4035449cb3ff3bdb9f39c43

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script loads the Intercom messenger widget onto a website, allowing visitors and logged-in users to interact with customer support agents via live chat. It facilitates in-app messaging, automated messages, and a self-serve help center. The script integrates with the Intercom platform to track user behavior, conversation history, and user attributes, which helps businesses provide personalized support and targeted communication. It typically creates an iframe or injects elements directly into the DOM to render the chat interface and handles the real-time communication protocols. The script collects data about user interactions, device information, and potentially user identity (if logged in or explicitly provided) to maintain conversation context and deliver relevant content. It ensures that messages are delivered efficiently and that the chat experience is seamless across different pages and sessions.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • Customer Messaging
  • In-app Support
  • User Segmentation
  • Help Center Integration
  • Proactive Engagement
  • Real-time Communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation