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Frame Modern.Fcbf6da8

Intercom

Live Chat
monitor Exposure
v4c2570b9
A JavaScript SDK for providing live chat, in-app messaging, and customer support functionalities on websites.
10M+ sites
Updated 9/24/2026
https://js.intercomcdn.com/frame-modern.fcbf6da8.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

186.84 KB

Download size

Load Time

113.49ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v4c25Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v4c2570b9Latest
Span: 1 day
Score: 85
Size: 186.84 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to uniquely identify a user across sessions and track their activity within the Intercom widget.
intercom-session-*7 days
Used to store information about the current user session.
intercom-chat-session-*7 days
Used to maintain the state of an ongoing chat conversation.

Local Storage

intercom-state
Stores the current state of the Intercom widget, such as whether it's open or closed.
intercom-visited-pages
Records the pages a user has visited to provide context for support agents.
intercom-chat-history-*
Stores parts of the chat history locally to improve load times and user experience.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size186.84 KB
Load Time113.49ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
2
Is Mirror
No
Network Requests
0
Resource Hash
4c2570b9f6021157d12be80e10384933fe8d521e3adc2bad9237f8028ce984a6

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom platform, designed to enable rich customer communication and support experiences directly within a website or web application. It handles the loading and rendering of the Intercom chat widget, which allows visitors and logged-in users to initiate conversations with support agents, access help center articles, and receive targeted messages. The script manages real-time communication channels, user authentication within the widget, and synchronization of conversation history and user data between the client's browser and Intercom's backend systems. It supports personalized interactions and helps track user engagement with the support features. The script operates by injecting the necessary HTML, CSS, and JavaScript for the chat widget into the host webpage. It listens for user interactions, handles message sending and receiving, displays notifications, and manages the overall state of the chat interface. It also collects data related to user activity within the widget to provide context for support agents and to inform targeted messaging campaigns.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Customer Support
  • Help Center Integration
  • Proactive Messaging
  • User Engagement

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation