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Frame Modern.4cc1074f

Intercom

Customer Support
monitor Exposure
vafa9e274
A library for integrating Intercom's in-app messaging, live chat, and customer support features into a website.
10M+ sites
Updated 10/6/2026
https://js.intercomcdn.com/frame-modern.4cc1074f.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

190.30 KB

Download size

Load Time

96.03ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vafa9Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vafa9e274Latest
Span: 1 day
Score: 85
Size: 190.30 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to identify a unique user across sessions and devices.
intercom-session-*7 days
Used to maintain a user's session state for the messenger widget.
_intercom_legacy_session_idVariable
A legacy cookie for maintaining user session identifiers.
_intercom_session_idVariable
Used to track the current session ID for a user.
_intercom_uidVariable
Unique identifier for the user.
_intercom_client_idVariable
Unique identifier for the client browser/device.

Local Storage

intercom-state
Stores the state of the Intercom Messenger widget, such as open/closed status, last viewed conversation, and unread message count.
intercom-user-email
Caches the user's email address if available, to pre-fill messenger forms.
intercom-user-id
Caches the user's ID for persistent identification within the messenger.
intercom-widget-data
Stores various data related to the widget's configuration and content.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size190.30 KB
Load Time96.03ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
2
Is Mirror
No
Network Requests
0
Resource Hash
afa9e274c8c499242c03e2cf133b7dab3789c0eb1a3cd414645e206f6e2e26cc

AI Insights & Alternatives

Description

A comprehensive overview of this resource

Intercom's `frame-modern.js` is a fundamental component of their customer messaging platform, designed to facilitate direct communication between website visitors/users and the business. This script initializes and renders the Intercom Messenger widget on a webpage, providing functionalities such as live chat, access to help articles, user onboarding flows, and targeted messages. Upon loading, it establishes a secure connection to Intercom's backend services, allowing for real-time data exchange. It manages the state of the messenger interface, handles user interactions within the widget (e.g., sending messages, searching help content), and ensures the persistence of user sessions and preferences. The script dynamically injects the necessary HTML, CSS, and other JavaScript components to display the messenger UI, making it a critical asset for sites offering integrated customer support and engagement.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Customer Support Widget
  • Help Center Integration
  • User Engagement
  • Product Tours
  • Real-time Communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation