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Vendor Modern.Bb14a12d

Intercom

Customer Support
monitor Exposure
vac2478ef
A library for integrating customer messaging, live chat, and engagement tools into a website.
10M+ sites
Updated 8/3/2026
https://js.intercomcdn.com/vendor-modern.bb14a12d.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

91.33 KB

Download size

Load Time

99.34ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vac24Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vac2478efLatest
Span: 3 days
Score: 85
Size: 91.33 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to uniquely identify a user across sessions and devices for personalized communication and support.
intercom-session-*7 days
Used to track the current user session and state within the messenger.
intercom-device-id-*9 months
Used to identify the specific device a user is accessing the service from.

Local Storage

intercom-state
Stores the state of the Intercom messenger UI, such as whether it is open or closed, and chat history.
intercom-user-id
Stores a persistent identifier for the user to maintain state across page loads.
intercom-session-id
Stores the current session identifier for the user.
intercom-last-activity-at
Records the timestamp of the user's last interaction for session management.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size91.33 KB
Load Time99.34ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
26
Is Mirror
No
Network Requests
0
Resource Hash
ac2478ef742af5a2612ea204b6c0d50dcd4adcfebb60c87389387c2592d28079

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script integrates Intercom's comprehensive customer messaging platform into a website, enabling direct communication between website visitors/users and the website's support, sales, or marketing teams. It facilitates various features such as interactive live chat widgets, targeted in-app messages, and direct access to a self-serve help center. The script initializes the Intercom messenger, loads relevant user data, and tracks user interactions (e.g., page views, events, session duration) to personalize support and engagement efforts. It enables real-time messaging capabilities and typically includes UI components for the chat widget, handling the underlying communication protocols with Intercom's servers. It stores user and session state locally to ensure a continuous and personalized customer experience across page loads and visits.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-App Messaging
  • Customer Support
  • User Engagement
  • Help Center
  • Targeted Messaging
  • User Segmentation
  • Real-time Communication

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation