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Vendor Modern.A71876a3

Intercom

Customer Support
monitor Exposure
v43311afa
A library providing core functionalities for Intercom's customer messaging and support platform, including user identification and communication features.
10M+ sites
Updated 7/30/2026
https://js.intercomcdn.com/vendor-modern.a71876a3.js
Exposure Score
89

Popularity

92%

Usage across websites

File Size

91.33 KB

Download size

Load Time

399.72ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v4331Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v43311afaLatest
Span: 1 day
Score: 85
Size: 91.33 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations2

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days or until browser closed
Stores a user's session ID and other session-related data to maintain consistency during their visit.
intercom-id-*9 months
Stores a unique identifier for the user to recognize them across multiple sessions.
intercom.intercom.io/identity-cookieSession
Used for managing user identity and authentication within the Intercom service.

Local Storage

intercom-messenger-state
Stores the current state of the Intercom messenger widget (e.g., whether it is open, closed, or minimized).
intercom-app-*
Stores application-specific configuration and user data for the Intercom messenger.
intercom-user-id-*
Stores a unique identifier for the user to persist user identity across browser sessions.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size91.33 KB
Load Time399.72ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
4
Is Mirror
No
Network Requests
0
Resource Hash
43311afa2a56c871642ce5944efcc39a7a5fc6aa61a2ee110008a42809804ca9

AI Insights & Alternatives

Description

A comprehensive overview of this resource

Intercom's vendor-modern.js script is a core component of the Intercom platform, designed to enable rich customer communication and engagement features on websites. It initializes the Intercom messenger, identifies users, and facilitates real-time chat, in-app messages, and customer support interactions. This script runs in the browser, collecting data necessary for user segmentation, conversation routing, and personalized communication, ensuring seamless interaction between website visitors/users and the website's support or sales teams. It manages the state of the messenger widget and handles client-side events related to user activity.

Key Features

Core functionalities and capabilities of this resource

  • Customer Messaging
  • Live Chat
  • In-App Communication
  • User Identification
  • Support Widget
  • Personalization

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation