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Frame Modern.E3624fb5

Intercom

Live Chat
monitor Exposure
v52770215
A client-side script that powers Intercom's in-app messaging, live chat, and customer engagement features, enabling real-time communication and personalized user experiences.
10M+ sites
Updated 7/20/2026
https://js.intercomcdn.com/frame-modern.e3624fb5.js
Exposure Score
92

Popularity

92%

Usage across websites

File Size

165.35 KB

Download size

Load Time

97.37ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v5277Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v52770215Latest
Span: 2 days
Score: 85
Size: 165.35 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Exposure Levelmonitor

Risk Assessment

Critical Risks0
Total Observations1

Exposure Status

Monitor
Moderate behavioral concerns, review and mitigation advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days
Used to maintain a user's session state and identify them across pages for consistent chat experiences. The asterisk indicates a dynamic suffix.
intercom-id-*9 months
Used to uniquely identify a user across visits and devices, enabling persistent chat history and personalized interactions. The asterisk indicates a dynamic suffix.
_intercom_uid*9 months
Another cookie used for user identification within the Intercom system. The asterisk indicates a dynamic suffix.
intercom-device-id-*9 months
Used to identify the specific device a user is accessing the Intercom messenger from.

Local Storage

intercom-state
Stores the current state of the Intercom messenger widget, such as whether it's open or closed, and other UI preferences.
intercom-settings
Stores various configuration settings and metadata related to the Intercom messenger for the current user or session.
intercom-messages
May store temporary message data or status to enhance the user experience before permanent storage on the server.
intercom-notifications
Stores information about unread messages or notifications to display correctly within the widget.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size165.35 KB
Load Time97.37ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Total Views
26
Is Mirror
No
Network Requests
0
Resource Hash
527702154bf7ddc7ba91e57357eb626a2a8db3ef6935647bc1377aa3de918e5c

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom platform, loaded on websites to provide interactive customer support and engagement tools. It initializes the Intercom messenger widget, allowing website visitors and logged-in users to initiate live chats, send messages, access help articles, and receive targeted in-app messages. Upon loading, it establishes a connection to Intercom's backend services to retrieve user-specific data, chat history, and configuration settings. It manages the state of the messenger interface, handles real-time message exchange, and tracks basic user interactions within the widget to ensure a seamless communication flow between users and support teams. The script operates by injecting its UI components into the host page, listening for user events, and securely transmitting data to Intercom's servers. It also leverages cookies and local storage to maintain session continuity, user identity, and widget preferences across page loads.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-App Messaging
  • Customer Support
  • User Engagement
  • Help Center Integration
  • Personalized Communication
  • Proactive Messaging
  • Customer Onboarding

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation