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Whisper Core Entry

HubSpot

Live Chat
Needs review
vec917f56
A core script enabling real-time communication features, primarily for customer support and live chat functionalities on a website.
Updated 11/2/2026
https://static.hsappstatic.net/whisper-core/static-1.10557/whisper-core-entry.js
Overall Score
74

Recorded Observations

42

For this resource version

File Size

118.50 KB

Download size

Load Time

29.37ms

Network latency

Execution Time

83.66ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vec91Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vec917f56Latest
Span: 7 days
Score: 65
Size: 118.50 KB

Exposure & Risks

Security Score

Overall Security65 / 100
Security RatingNeeds review

Risk Assessment

Critical Risks1
Total Observations3

Security Rating

Needs review
Behavioral concerns detected; review and mitigation are advised.

Behavioral Concerns

Long Script Execution Time

Detects unusually long script execution times, which could indicate resource abuse (e.g., cryptomining) or a stalled script.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

messagesUtk6 months
Used to provide a visitor token for the chat flow, allowing HubSpot to recognize returning chat visitors.
__hssc30 minutes
Tracks sessions. This cookie is set when HubSpot loads and determines if the visitor has restarted their browser.
__hstc2 years
The main cookie for tracking visitors. It contains the domain, hubspotutk (unique visitor ID), initial timestamp, last timestamp, current timestamp, and session number.
__hssrcSession
This cookie is set when HubSpot loads and determines if the visitor has restarted their browser. If this cookie does not exist when HubSpot executes, it assumes it is a new session.

Local Storage

hubspot-messages-session
Stores information about the current chat session to maintain state across page loads or brief interruptions.
hubspot-messages-visitor
Stores a unique identifier for the visitor within the chat system, allowing for consistent chat experiences.
hubspot-messages-locale
Stores the user's preferred language for the chat widget.
hs-messages-hide-conversations
Indicates whether the chat widget should be hidden based on user preference or interaction.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

storage

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size118.50 KB
Load Time29.37ms

Runtime Performance

Execution Time83.66ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

webpackJsonp_whisper_core

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

localStorage.getItemdocument.cookie.get

Technical Details

Compressed
Yes
CDN Delivery
No
Recorded Observations
42
Is Mirror
No
Network Requests
0
Resource Hash
ec917f56da546ad8dab4780669bfb39c7f3096609b5ccca56a76baae756083e9

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script serves as the foundational component for HubSpot's live chat and customer engagement tools. It facilitates the real-time interaction between website visitors and customer support agents by handling the technical aspects of message exchange, connection management, and status updates. It integrates with HubSpot's CRM to provide agents with visitor context and history. When loaded, it initializes the chat widget on the webpage, manages its visibility, and processes user inputs and agent responses. It often collects data related to chat sessions, visitor interactions, and engagement metrics, which are then used within the HubSpot platform for analytics and customer relationship management.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat Widget
  • Real-time Messaging
  • Customer Support
  • Session Management
  • Visitor Engagement

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation