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Frame Modern.Ae14cbb4

Intercom

Live Chat
Needs review
v6a1b2dad
A JavaScript library that loads and manages the Intercom messenger widget on a website, enabling real-time customer communication and support.
Updated 10/20/2026
https://js.intercomcdn.com/frame-modern.ae14cbb4.js
Overall Score
89

Recorded Observations

2

For this resource version

File Size

149.70 KB

Download size

Load Time

110.31ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v6a1bNormalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v6a1b2dadLatest
Span: 1 day
Score: 79
Size: 149.70 KB

Exposure & Risks

Security Score

Overall Security79 / 100
Security RatingNeeds review

Risk Assessment

Critical Risks0
Total Observations1

Security Rating

Needs review
Behavioral concerns detected; review and mitigation are advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days
Stores the current user session for the Intercom messenger, identifying the user's active conversation.
intercom-id-*9 months
Identifies a unique user across sessions for analytics and personalized messaging.
intercom-device-id-*9 months
Identifies the specific device a user is accessing Intercom from.

Local Storage

intercom-messenger-*
Stores the state of the Intercom messenger, including user preferences and conversation history for persistence across page loads.
intercom-state-*
Stores various state variables related to the Intercom messenger's operation and user interaction data.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size149.70 KB
Load Time110.31ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Recorded Observations
2
Is Mirror
No
Network Requests
0
Resource Hash
6a1b2dadc8408a505e0e4967da727e0ce9002fd7733e6a1bb983c350d85cb082

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is responsible for embedding and operating the Intercom messenger widget on a host website. It initializes the chat interface, handles user interactions, and facilitates real-time communication between website visitors/users and the customer support team or chatbots. The script typically injects an iframe into the webpage to render the messenger UI, ensuring it can function across different browsers and devices. It also manages user identity, session state, and the delivery of messages, announcements, and articles from Intercom's platform. The script monitors user activity within the messenger, sends events to Intercom's backend, and retrieves updated information such as new messages, support articles, or targeted prompts. It ensures a persistent and seamless chat experience, even if the user navigates between pages on the host site.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Customer Support Widget
  • Real-time Communication
  • User Engagement
  • Knowledge Base Integration

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation