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Frame Modern.F011cd25

Intercom

Live Chat
Good
v2518a335
A script that enables real-time customer support, in-app messaging, and engagement tools via a chat widget.
Updated 10/19/2026
https://js.intercomcdn.com/frame-modern.f011cd25.js
Overall Score
92

Recorded Observations

12

For this resource version

File Size

191.21 KB

Download size

Load Time

103.92ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v2518Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v2518a335Latest
Span: 2 days
Score: 85
Size: 191.21 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Security RatingGood

Risk Assessment

Critical Risks0
Total Observations1

Security Rating

Good
No significant behavioral concerns were detected in the available observations.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Stores a unique identifier for the user to maintain their identity across sessions and devices.
intercom-session-*7 days
Tracks the current user session and state within the Intercom Messenger.
intercom.intercom_events.*9 months
Used to store and track events related to user interactions within the messenger.
intercom.intercom_stateSession
Stores the current UI state of the Intercom Messenger (e.g., whether it's open or closed).

Local Storage

intercom-state
Stores the state of the Intercom messenger and user interaction preferences.
intercom-session-id
Stores the session ID for the current user to maintain chat continuity.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size191.21 KB
Load Time103.92ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Recorded Observations
12
Is Mirror
No
Network Requests
0
Resource Hash
2518a335f63933c41ff2b7482e5fbb3e5055d6a8456e56599f344195cda9684c

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom Messenger, designed to embed a comprehensive customer communication platform directly into a website. It facilitates real-time chat, allows users to access a self-serve help center, and enables businesses to send targeted messages and announcements. Upon loading, it typically initializes and renders a chat widget, providing an interface for visitors to interact with support agents or automated bots. The script manages the communication flow, tracks user interactions within the messenger, and helps personalize the user experience by storing session-specific data and user identifiers. It connects to Intercom's backend services for message delivery, user data synchronization, and content retrieval.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • In-app Messaging
  • Customer Support
  • User Engagement
  • Help Center
  • Proactive Messaging

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation