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Vendor Modern.2e7a6bc3

Intercom

Live Chat
Needs review
vbad206d2
A library for providing customer messaging, live chat, and support functionalities directly on a website or application.
Updated 10/22/2026
https://js.intercomcdn.com/vendor-modern.2e7a6bc3.js
Overall Score
89

Recorded Observations

17

For this resource version

File Size

71.23 KB

Download size

Load Time

102.47ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vbad2Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vbad206d2Latest
Span: 3 days
Score: 79
Size: 71.23 KB

Exposure & Risks

Security Score

Overall Security79 / 100
Security RatingNeeds review

Risk Assessment

Critical Risks0
Total Observations1

Security Rating

Needs review
Behavioral concerns detected; review and mitigation are advised.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-id-*9 months
Used to uniquely identify a user across sessions and devices for personalized communication and support.
intercom-session-*1 week
Used to maintain a user's current session within the chat widget.
intercom-device-id-*9 months
Used to identify the specific device a user is accessing Intercom from.
_intercom_referrer7 days
Stores the URL of the referring page for context in conversations.

Local Storage

intercom-state
Stores the current state of the chat widget, such as whether it's open or closed, and conversation history.
intercom-session-id
Stores the current session ID for the user within the Intercom widget.
intercom-id
Stores the unique identifier for the user.
intercom-app-id
Stores the unique identifier for the Intercom application on the website.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size71.23 KB
Load Time102.47ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Recorded Observations
17
Is Mirror
No
Network Requests
0
Resource Hash
bad206d2d774062577f8250f605d162ceb544b6d1728db684702fbea74640028

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script is a core component of the Intercom platform, designed to enable real-time customer communication and engagement within web applications. It loads the necessary user interface elements for chat widgets, message pop-ups, and help center integration. It handles the secure transmission of messages between users and support agents, manages user sessions, and tracks basic user interactions to facilitate personalized support and proactive outreach. The script establishes persistent connections for real-time updates and ensures seamless delivery of messages and notifications. It collects data on user activity (e.g., pages visited, events triggered) to provide context for support agents and to segment users for targeted messaging campaigns. It also manages the display logic for various Intercom features, adapting to user status and configuration settings.

Key Features

Core functionalities and capabilities of this resource

  • Live chat
  • In-app messaging
  • Customer support
  • User engagement
  • Real-time communication
  • Help center integration
  • Chatbots

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation