CellWall Logo

Vendor Modern.35cb070c

Intercom

Customer Support
Good
v3ebb96f2
A platform for customer messaging, chat, and support, enabling businesses to communicate with customers in real-time.
Updated 10/19/2026
https://js.intercomcdn.com/vendor-modern.35cb070c.js
Overall Score
92

Recorded Observations

58

For this resource version

File Size

92.48 KB

Download size

Load Time

1710.72ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100v3ebbNormalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

v3ebb96f2Latest
Span: 12 days
Score: 85
Size: 92.48 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Security RatingGood

Risk Assessment

Critical Risks0
Total Observations1

Security Rating

Good
No significant behavioral concerns were detected in the available observations.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

intercom-session-*7 days
Used to identify a unique session for a user and maintain chat state.
intercom-id-*9 months
Used to identify a unique user across sessions.
intercom-device-id-*9 months
Used to identify the device a user is accessing Intercom from.

Local Storage

intercom-state
Stores the current state of the Intercom widget (e.g., open/closed).

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size92.48 KB
Load Time1710.72ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Recorded Observations
58
Is Mirror
No
Network Requests
0
Resource Hash
3ebb96f22d674ee6803e3fcf2331f775e09b3e26f0e5a6ebe0fc01acc6ca7ce4

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script provides the core functionalities for Intercom's customer messaging platform. It injects a chat widget onto the website, allowing visitors and customers to initiate conversations with support agents or receive automated messages. The script tracks user interactions, page views, and other behavioral data to personalize communication and provide context for support queries. It facilitates real-time chat, in-app messaging, and can trigger targeted messages based on user behavior or segmentation. It typically stores user identifiers and session information in cookies or local storage to maintain chat history and user state across sessions. This enables a consistent and personalized customer experience, from initial engagement to ongoing support.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat Widget
  • In-App Messaging
  • Customer Segmentation
  • Automated Campaigns
  • Help Desk Integration
  • User Tracking

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation