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Zd 61606dd1c14634aa

Zendesk

Customer Support
Good
vd2d36730
A script for integrating customer support functionalities, including live chat and help center features.
Updated 11/1/2026
https://github.githubassets.com/assets/zd-61606dd1c14634aa.js
Overall Score
92

Recorded Observations

17

For this resource version

File Size

4.38 KB

Download size

Load Time

27.14ms

Network latency

Execution Time

0.00ms

Runtime performance

Version Telemetry

Version Timeline

Visual representation of each version's active period

Metrics Over Time

Security score, performance score, and file size trends

0255075100vd2d3Normalized ScoreVersion
Security Score
Performance Score
File Size (KB)

Uptime History

Average response time over time

Version History Details

Detailed information for each version

vd2d36730Latest
Span: 16 days
Score: 85
Size: 4.38 KB

Exposure & Risks

Security Score

Overall Security85 / 100
Security RatingGood

Risk Assessment

Critical Risks0
Total Observations0

Security Rating

Good
No significant behavioral concerns were detected in the available observations.

Behavioral Concerns

No Known Security Risks

Our telemetry scan did not detect any immediate behavioral security risks for this resource.

Security Observations

Security-related findings from analysis

No security observations recorded for this version

Privacy & Data Flow

Data Collection

Cookies and local storage used by this script

Cookies

__zlcmid1 year
Stores the Zendesk Chat ID to identify the visitor across sessions.
__zlcstorePersistent
Stores local settings and state for the Zendesk Chat widget.
_zendesk_sessionSession
Session cookie for authenticated users within Zendesk services.
_help_center_sessionSession
Session cookie for users interacting with the help center.
zd-device-id1 year
A unique identifier for the user's device.
zd-identity-storagePersistent
Stores user identity information for the widget.
zd-storePersistent
Stores various settings and operational states for the Zendesk widget.

Local Storage

zendesk_chat_session
Stores current chat session information and history. It enables chat continuity.
zendesk_widget_state
Persists the state of the widget (e.g., minimized, expanded) across page loads.
zE_widget_data
Stores various data points essential for the widget's operation and user experience.
zd-client-id
Stores a client-side identifier for the user.
zd-user-id
Stores the user ID if the user is logged into Zendesk services.
zd-chat-history
Stores a record of past chat interactions for the user.

Third-party Connections

External domains this script connects to

No external connections detected

Permissions Required

Browser permissions and capabilities used

No special browser permissions required.

Privacy Observations

Privacy-related findings from analysis

No privacy observations recorded for this version

Technical & Performance Analytics

Load Performance

File Size4.38 KB
Load Time27.14ms

Runtime Performance

Execution Time0.00ms
Network Requests0

Impact Assessment

Good
Minimal performance impact on page load

Performance Observations

Performance-related findings from analysis

No performance observations recorded for this version

Global Variables

Variables added to the global scope

No global variables detected

Event Listeners

Events this script listens for

No event listeners detected

Browser API Access

APIs and browser features accessed by this script

No API access detected

Technical Details

Compressed
Yes
CDN Delivery
No
Recorded Observations
17
Is Mirror
No
Network Requests
0
Resource Hash
d2d36730e6d9aeb8d96483a6df00d34bd288283ebfb4f5a27b90fa1edee9af0e

AI Insights & Alternatives

Description

A comprehensive overview of this resource

This script facilitates the integration of Zendesk's customer support services onto a website. It can enable features such as a live chat widget, a help center portal, or ticket submission forms. When loaded, it interacts with Zendesk's backend to provide real-time support capabilities, user session tracking for support purposes, and to gather information necessary for delivering personalized support experiences. It also handles the display and functionality of various Zendesk UI components on the host site. It typically initializes the Zendesk Web Widget, allowing users to access self-service options (like knowledge base articles) or contact support agents directly through chat or ticket submission.

Key Features

Core functionalities and capabilities of this resource

  • Live Chat
  • Help Center Integration
  • Ticket Submission
  • Customer Support Widget
  • User Engagement

Alternatives

Similar libraries you might consider

Documentation & Resources

Official Documentation